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Frozen outdoor tap? How to prevent and repair your outdoor tap

Freezing of outdoor faucets is a common failure in single-family homes. For single-family homes, freezing of outdoor taps and the resulting water damage is included in the list of the most common claims from insurance companies. Are you unsure how to deal with this? Call for a professional plumber.

What can cause water damage?

  • The outdoor tap can freeze if the valve is placed in an insulating layer in the wall construction of, for example, 55 mm. A closed installation site can cause the faucet to freeze as frost can pass through the copper pipe to the other side of the outdoor faucet where it freezes the water in the pipe, causing the pipe to freeze.
  • The faucet can also freeze if the water inlet to the outdoor faucet is installed in a corner and water flows into the outdoor faucet installed in the wall. 
  • A properly installed outdoor faucet can freeze if there is water left in the water hose in winter. Frozen outdoor faucet will break the valve in the faucet. 
  • Water damage can occur when the ice has melted and pressurized water enters the wall structure through the broken outdoor tap.

According to the building regulations, the water pipe to be installed in the building and the equipment connected to it shall be positioned in such a way that any water leakage can be detected reliably and in time, and the water pipe can be easily inspected and repaired. In accordance with the building regulations, a sufficiently large, but at least 500 x 500 mm, clearly marked, removable or openable door shall be provided to allow the equipment to be serviced and inspected.

Another common mistake is that people turn the outdoor faucet too tight so that the rubber seal on the faucet becomes brittle over time and it no longer closes properly. The water column must not be screwed on too tightly so that it can run out to prevent freezing.

Here's how to prevent your outdoor faucet from freezing and breaking:

Many people experience damage to their outdoor tap or hydrant, especially at their cabin or holiday home. It is therefore particularly important to do as much preparatory work as possible to avoid damage during the winter period.

  • Install the outdoor faucet in a warm place where it is easily accessible and where it cannot freeze under any circumstances.
  • Repair and install an incorrectly installed outdoor tap in accordance with building regulations.
  • Disconnect the garden hose for the winter and empty it of water. Also let the outdoor tap run so it doesn't freeze.
  • Do not close the outdoor faucet too tightly to prevent the rubber seal from breaking.

In the event of water damage or freezing of the pipes, proceed as follows:

  • Shut off the tap or main water line.
  • Dry any spilled water as quickly and thoroughly as possible.
  • If you live in an apartment or townhouse, report the damage to the property manager or maintenance company.
  • If you live in a detached house, call the 24 Senter out-of-hours service on 465 40 102, which assesses the situation and sends a professional for help if needed.
  • Send a claim to your insurance company.

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